Since 1980 your host and guide to the Silent World.

Terms and Conditions of Sale

Terms and Conditions

If you cancel at least 7 day(s) in advance of the scheduled departure, there is no cancellation fee.
If you cancel between 3 and 6 day(s) in advance of the scheduled departure, there is a 50 percent cancellation fee.
If you cancel within 2 day(s) of the scheduled departure, there is a 100 percent cancellation fee.
CANCELLATION POLICIES:
* Cancellation more than a week in advance: 15% administration fee
* Cancellation between a week and 48 hours prior to departure date: 50% of the total amount plus administration fees that might be imposed.
* Cancellation less than 48 hours prior to departure date and time or no-show: 100% of the total amount
Every guest is responsible for familiarizing themselves with our Terms & Conditions of Sale before making payment for their tour(s). There are no exceptions to our Terms & Conditions of Sale. Please read them carefully. Thank you.
Refunds
The circumstances in which SILENT WORLD DIVERS is obligated to make a refund, refunds will be made within three to four business days. In all cases, refunds can only be made within 60 days of the original date of payment via PayPal. There can be no exceptions to this policy as it is a PayPal policy and not one of SILENT WORLD DIVERS.
PAYMENT & REFUND POLICY

12. If we, SILENT WORLD DIVERS staff, cancel a tour a full refund will be provided or you will be offered a reservation for another date, based on availability.

13. Should you elect to cancel and the tour is still scheduled, a 100% administration fee will be applied with less than 48 hours notice for each individual ticket. Reservations canceled 7 days to 48 hours prior to departure will be charged a 50% administration fee. This policy becomes immediately effective at the time of payment.

14. A cancellation made less than 48 hours prior to departure incurs a 100% cancellation fee. This includes no-shows on the day of departure. NO REFUND  WILL BE GIVEN UNDER ANY CIRCUMSTANCE FOR CANCELLATIONS MADE LESS THAN 48 HOURS PRIOR TO DEPARTURE. RESCHEDULING OF YOUR TOUR DATE WILL NOT BE ALLOWED ON CANCELLATIONS RECEIVED LESS THAN 48 HOURS OF DEPARTURE. THIS INCLUDES NO-SHOWS ON THE DAY OF DEPARTURE. THERE ARE NO EXCEPTIONS TO THIS POLICY.

18. To guarantee your reservation, all payments are required (via PayPal) within 24 hours of confirmation or are subject to cancellation without notice.
19. Reservations requested within 24 hours of tour departure must be made (via PayPal) by the end of that business day or your reservation will not be honored

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